My flight was incredibly enjoyable. I had an Demise in my loved ones and return household on Thursday morning. So with that I referred to as client service and question if I could get an flight back two times early. I used to be informed that it will Expense me 600 more than my initial return ticket.
American ever , your employees are impolite and gave little if any explanation about why or what was taking place
I would like to comment on how horrible your flight and client service was now. Flight 4425 was suppose to go away at five pm from DC and obtain to Atlanta. We didn’t acquire off from DC until finally six:twenty pm. We had been told it absolutely was destined to be a 10 moment hold off but we under no circumstances boarded the aircraft till way later on. Then the pilot stated there was no delay Irrespective of staying delayed forty five minutes and after that experienced us sit within the runway for more than 35 minutes. I fully grasp you have no Management above the turbulence we skilled but we arrived in ATL they usually didn’t Have got a terminal for us to unboard.
So I’m sitting in one of your respective fucking late planes once more.. Pilot says 25 moment wait around about the fucking runway thanks to some
Whenever we finished dealing with Immigration and Customs and baggage and we experienced Wonderful issue acquiring the Just one AA Consumer Service one who was extremely tricky to handle with regard to the arrangements for your night and subsequent early morning. We acquired that there were no lodge rooms available. At eleven.45 pm he last but not least gave us a voucher for that 9AM flight the following early morning and a $12 voucher for meals.
On the returning flight we checked in along with the staff members greeted us and appeared very professional. Obviously until eventually we go to the counter. The young guy was really inexperienced. The agent beside him explained that we put the wrong ticket on certainly one of our 8 baggage. They two gentlemen couldn't do the job it out and in essence instructed us every little thing was ok.
This is in regards to flight 580 from charolet to Miami yesterday early morning, Once i initially obtained to my seat I felt it had been just a large number. There was soda spilled within the chair and arm rest. There was trash from the final flight in the back of the seat forward of me. Once i questioned to obtain it cleaned up I had been presented no response and I used to be still left to sit down in the sticky seat for almost 3 hours! This was the worst in airplane expertise I've at any time received by far.
Ps I also mailed a complaint to AA through their wed internet site and attempted to solve this concern and I by no means acquired a response. Just another fictitious activity presented you by American
We boarded the airplane and there have been two pleasant gentlemen attendants. They served a person spherical of drinks very quickly and in no way arrived back around and asked if we would have liked anything else to drink.
I obtain it horrible to get my luggage go lacking in Miami on the two leaving and returning flights. I hope to be contacted promptly on how we could arrive at an agreement relating to this. I will be accomplishing a follow up.
My son had the worst practical experience on your airline. I cannot show you the effects it experienced….He was resulting from fly into Pittsburgh from Miami — his flight was cancelled. He discovered the Saturday night ten several hours in advance of his flight. He was then on maintain for an incredibly very long time whilst they have been attempting to reroute him. He had an audition Along with the Pittsburgh Symphony to the Monday early morning the following day. Then the routed him on One more flight with really negligible time and energy to transfer. 30 minutes. He acquired into the airport, that flight was delayed and he would miss out on the transfer. They located An additional flight but only one seat, which he could not do on account of The point that he had to purchase his cello. Time following time he was on keep plus the brokers were not very helpful. Finally he ended up possessing to simply accept the one risk which was a flight to Charlotte followed by a continue to be overnight then on to Pittsburgh with any luck , an hour or so ahead of audition. They stated they may not give him a hotel voucher over the phone or on the ticketing place, but there could be a lot of folks handing them out in Charlotte.
I tried getting in touch with AA for restitution and gained a “variety letter†apologizing for my expertise.
I wanted to her response Enable you are aware of of An excellent young female you've got Operating to suit your needs at Dallas-Ft. Truly worth airport. Her title is Nyanina Kong, and she goes from the name of Nina.
I've manufactured three makes an attempt to Get in touch with buyer service as a result of email messages about a modern Worldwide flight in which I'd issues with don't just the preferred seats that I didn't get, but the Awful shopper service in which my sister and I obtained. She was discriminated from for becoming to major to get served foodstuff since the tray couldn’t occur down Therefore the flight attendant reported he couldn’t feed her. Even though there have been open seats, and we could have been superior accommodated, alternatively we were set near the Home windows and stuck there with toddlers.